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Parents & Carers

Last Updated: Wednesday, 16 July 2025

If you are a parent to a child UNDER the age of 13, or a registered carer (with appropriate consent on the clinical record), you can submit a Patchs requests on behalf of those you care for.

Please see further information below on how to add your child or person you care for to your own Patchs account if you are registered at this practice and how to add your child or person you care for if you are not registered at this practice.

 

Important: Please Note

We MUST have appropriate written consent on the clinical record when the patient is aged 13+ in order to accept requests submitted on behalf of someone you care for.

If you are registered at the same practice

If you are registered at the same practice

  • Once you are registered and logged into Patchs, click on the Make a new request link at the top of the page or on your own name in the top right corner. This will load the How can we help you? page, where you need to click the Someone I care for button.
  • You will now be taken to the Choose Dependent page. Here, choose a dependent from a list (if they have already been set up). If they have not been set up, you can add someone new by clicking on the Add someone I care for link.

  • Clicking the Add someone I care for link takes you to the Add Dependents page - Here, you will be able to enter the details of the person you are caring for. You will need to confirm that this person is registered at this GP practice, and that you are authorised to act in the capacity of parent or carer for this person. Do this by checking the boxes at the bottom of the page. When you have finished, click the Add button.

  • Now select the dependent from the Choose Dependent page and make your request to Patchs.
If you are NOT registered at the same practice

If you are NOT registered at the same practice

When creating a Patchs account for the patient you care for, instead of selecting the ‘Create an account as a patient’ option, you would select the ‘Create an account as a carer only’.